Black Velvet V-Neck 3D Floral Mermaid Dress

USA, CANADA & Europe

Rest Of The World

*** Time listed does not include up to 5 days processing time (excluding Saturdays, Sundays, and Holidays).

Shipping Policy

1. Handling Time: All orders will be processed and shipped within up to 5 business days.
2. Shipping Methods:
   • Free Standard Shipping: Delivery within 16-29 business days.
   • Standard Shipping: Delivery within 10-21 business days.
   • Express Shipping: Delivery within 7-13 business days.
3. Tracking Information: All shipping methods include end-to-end tracking. You will receive a tracking number once your order has been shipped.
4. Shipping Fees: Shipping costs are calculated based on the weight of your order and the selected shipping method. The detailed rate chart is provided above.

Note:

•  Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

• Please note that delivery times are estimates and can vary due to external factors such as weather conditions, customs processing times, and postal service efficiency.

Shipping Address

• Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or certain international locations. If your location is restricted, you will be notified during the checkout process.

Damaged or Lost Packages

• If your package arrives damaged, please contact our customer service team within 7 days of receipt. We will assist you with filing a claim with the carrier.
• If your package is lost, please contact our customer service team. We will work with the carrier to locate your package or provide a replacement if necessary.

Returns and Exchanges

• Our return policy allows for returns or exchanges within 15 days of receipt. The item must be unused, in its original condition, and in its original packaging. Customers are responsible for return shipping costs.
• To initiate a return or exchange, please contact our customer service team for instructions.

• True to size; available in sizes XS, S, M, L
• Mermaid silhouette with flared hem
• Adjustable crisscross straps for a custom fit
• Backless design with a plunging V-neckline
• 3D floral applique adds a luxurious touch
• Stretchy velvet fabric for a comfortable body-hugging fit
• Perfect for weddings, prom, and formal events
• Contact stylist for size guidance

• Fabric: 95% Rayon, 5% Spandex
• Soft, stretchy velvet material
• Weight: Approximately 620g
• Hand wash cold to maintain fabric and appliques
• Avoid bleach to protect color and fabric quality
• Hang or line dry to prevent damage
• Low heat ironing on reverse side if needed
• Do not dry clean to preserve the fabric